Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 2 - 7 business days
  • Europe : 4 - 20 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

As of September 1, 2016 I will be requiring half down payments on all custom orders of $50.00 or more. When the custom piece is complete, a listing will be made for the remaining payment due. The half down payment is a deposit that cannot be refunded if the purchaser decides to not complete purchase after the custom work is completed. This is to protect myself as an artist from wasting time and money on custom work that never gets purchased. Please note these policy changes before placing a custom order.

Care instructions

Many of my items are solid copper, brass, gold filled, stainless steel, or sterling silver. Even though they have been set with a non tarnish solution, care must be taken to ensure the quality and beauty last forever. Polish with jewelry polishing cloths and clean in a jewelry cleaning solution regularly. You can find them at most jewelry stores.

Custom and personalized orders

Due to the nature of piercings for hygiene/health reasons I do not accept or grant returns or exchanges on the following items:
- Gemstone Body Jewelry
- Gemstone Septum Rings
- All Earrings